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AgPal Terms of Use

AgPal is a web-based discovery tool developed by Agriculture and Agri-Food Canada (AAFC) to help farmers and others in the agriculture and agri-business sector find the federal, provincial, and territorial programs and services that specifically apply to them.

These Terms of Use are an agreement between you, as an AgPal user, and Her Majesty the Queen in Right of Canada, as represented by the Minister of Agriculture and Agri-Food Canada.

By accessing, browsing, downloading or otherwise using AgPal and its information and content, you are indicating your acceptance, without limitation or qualification, to be bound by these Terms of Use.

Uses

Access and use of AgPal (including AgPal Chat) is provided solely to allow you to search for and obtain summary information on the programs and services available to you through AgPal's federal, provincial and territorial partners. You can decide if you want to go directly to the specific program/service webpage for more information. By way of example, you will not:

  • Use AgPal and its information for your own personal commercial gain, such as on behalf of an advertiser, third-party, agent or your own personal commercial venture.
  • Facilitate or encourage any violation of these Terms of Use.
  • Undertake any activity that could disable, overburden, or impair the proper working of AgPal or use AgPal to further any activity that may be unlawful, misleading, malicious, or discriminatory.

AgPal Chat is a generative AI chatbot that enables conversational search for information accessible on AgPal. It uses GPT technology (a language prediction model) to predict the best response to questions that are asked to it. Although its responses are grounded by the information available on AgPal, its generative AI nature may lead to the possibility of inaccurate or unexpected responses. All information processed by AgPal Chat is sent through content filtering systems to detect and prevent the generation of potentially harmful content.

Privacy Statement

This website does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail, or if you enter it into AgPal Chat.

Any personal information you may provide in the form of a name, email address and comments via email will be used to respond to your feedback. Once the communication is complete, your contact details will not be retained. Feedback about your experience on the website may be kept for future use. However, all personal information will be removed from the comments prior to being recorded.

Although you are not to enter personal information into AgPal Chat, any personal information you do provide will be deleted upon detection and won’t be retained. This is done through a combination of automatic detection and redaction algorithms, in addition to manual review and redaction.

This site uses cookies in order facilitate your ability to place and review items in your favourites.

Any personal information you provide through this site is collected under the authority of the Financial Administration Act and described in Personal Information Bank, PSU 914 (Public Communications). To find out more about your rights under the Privacy Act or any personal information submitted to Agriculture and Agri-Food Canada please contact the AAFC Privacy Coordinator at aafc.atip-aiprp.aac@agr.gc.ca. Please visit AAFC's website for more information on our departmental Privacy Policy.

Official Languages

The Official Languages Act, the Official Languages (Communications with and Services to the Public) Regulations and Treasury Board policy requirements establish when AAFC uses both English and French to provide services to or communicate with members of the public. When there is no obligation to provide these in both official languages, content may be available in one official language only. Information provided by entities not subject to the Official Languages Act is in the language(s) provided.

Ownership and Usage of Content Provided on this Site

Information on this website is covered by the provisions of the Copyright Act and by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of information without written permission.

Information on this website is produced and/or compiled by AAFC to provide Canadians with direct access to information about the programs and services offered by the Government of Canada, and where applicable, a summary of information from the provinces and territories and links to those relevant websites. You may use and reproduce the information only as follows:

Non-Commercial Reproduction

Information on this website has been posted with the intent that it be readily available for personal or public non-commercial use. It may be reproduced, in part or in whole, and by any means, without charge or further permission, unless otherwise specified.

Users are required to:

  • Exercise due diligence in ensuring the accuracy of the information reproduced;
  • Indicate both the complete title of the information reproduced, as well as the author organization; and
  • Indicate that the reproduction is a copy of an official work that is published by the Government of Canada and that the reproduction has not been produced in affiliation with, or with the endorsement of the Government of Canada.

Unless otherwise specified, this authorization is also applicable to all published information regardless of its format.

Commercial Reproduction

Unless otherwise specified, you may not reproduce any information on this site, in whole or in part, for the purposes of commercial redistribution without prior written permission from Agriculture and Agri-Food Canada (AAFC). Please send your requests for permission, along with details on the AAFC content you wish to reproduce, a synopsis of your publication or service, the number of pages (if applicable) and the suggested retail price of your publication or service, to aafc.publishing-publications.aac@agr.gc.ca.

Some of the content on this site may be subject to the copyright of another party. Where information has been produced and the copyright is not held by the Government of Canada, the information is protected under the Copyright Act and international agreements. Details concerning copyright ownership are indicated on the relevant page(s). To obtain additional information concerning copyright ownership and restrictions, please contact:

Agriculture and Agri-Food Canada
Marketing and Publishing Services
1341 Baseline Road, Tower 7, Floor 1
Ottawa, Ontario
Canada
K1A 0C5
aafc.publishing-publications.aac@agr.gc.ca

Trademarks

The official symbols of the Government of Canada, including the Canada Wordmark, the Arms of Canada, and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes, without written authorization.

Accessibility

Standard on Web Accessibility and the Standard on Optimizing Websites and Applications for Mobile Devices. In the event of difficulty accessing or using AgPal and any of its information, then please email us at aafc.agpal-agriguichet.aac@agr.gc.ca. The information on AgPal refers to content already available on the applicable federal, provincial or territorial website, which you can visit directly.

Applicable Law

These Terms of Use shall be construed and enforced in accordance with, and the rights of the Parties shall be governed by, the laws in effect in the Province of Ontario, and the laws of Canada, as applicable.

Disclaimer

AgPal is being offered to you as is. Summary information on this site comes from many different federal, provincial and territorial departments and agencies, as well as external sources and other levels of government. Best efforts are made to ensure the accuracy of the information and content; however, the information may not yet reflect recent changes or fulfill your particular needs or purposes. We encourage you to visit the official website regularly. If you find any inconsistencies with the information available on AgPal please email us at aafc.agpal-agriguichet.aac@agr.gc.ca

The non-Government of Canada sites to which this website links are not subject to the Privacy Act, Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites. Your use and access to these non-Government of Canada websites is governed by the service provider's own terms of service and policies, such as privacy. You will be bound by that website's terms of use.

Termination

AAFC reserves the right to terminate the availability of AgPal or your use of at any time and without prior notice.