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AgPal Terms of Use

AgPal is a web-based discovery tool developed by Agriculture and Agri-Food Canada (AAFC) to help farmers and others in the agriculture and agri-business sector find the federal, provincial, and territorial programs and services that specifically apply to them.

These Terms of Use are an agreement between you, as an AgPal user, and His Majesty the King in Right of Canada, as represented by the Minister of Agriculture and Agri-Food Canada.

By accessing, browsing, downloading or otherwise using AgPal and its information and content, you are indicating your acceptance, without limitation or qualification, to be bound by these Terms of Use.

Uses

Access and use of AgPal (including AgPal Chat) is provided solely to allow you to search for and obtain summary information on the programs and services available to you through AgPal's federal, provincial and territorial partners. You can decide if you want to go directly to the specific program/service webpage for more information. By way of example, you will not:

  • Use AgPal and its information for your own personal commercial gain, such as on behalf of an advertiser, third-party, agent or your own personal commercial venture.
  • Facilitate or encourage any violation of these Terms of Use.
  • Undertake any activity that could disable, overburden, or impair the proper working of AgPal or use AgPal to further any activity that may be unlawful, misleading, malicious, or discriminatory.

Privacy Statement

AgPal Chat was designed with your privacy in mind. The AgPal website and AgPal Chat do not automatically collect your personal information, such as your name, phone number or e-mail address. The chat function is designed so that any personal information you do provide will be deleted upon detection and won’t be retained. This is done through a combination of automatic detection and redaction algorithms, in addition to manual review and redaction. This information is only collected if you supply it by sending us an e-mail, or if you enter it into AgPal Chat.

Any personal information you may provide in the form of a name, email address and comments via email will be used to respond to your feedback. Once the communication is complete, none of your contact information or details will be retained. Feedback about your experience on the website may be kept for future use. However, all personal information will be removed from the comments prior to being recorded.

Any personal information collected, is collected under the Department of Agriculture and Agri-Food Act for the purpose of providing you discovery tools on this website, or in the chat function.

This site uses cookies in order to facilitate your ability to place and review items in your favourites. The site is also subject to AAFC’s Terms and conditions.

Any personal information you provide through this site will be protected under the provisions of the Privacy Act and described in the Standard Personal Information Bank, Public Communications PSU 914.

You have the right to request access to, and corrections to, your personal information. You also have the right to file a compliant with the office of the Privacy Commissioner of Canada should you have concerns with the handling of your personal information. If you have questions about your rights, or this privacy notice, please contact the AAFC Privacy Coordinator at aafc.atip-aiprp.aac@agr.gc.ca. Please visit AAFC's website for more information on our departmental Privacy policy.

Official Languages

The Official Languages Act, the Official Languages (Communications with and Services to the Public) Regulations and Treasury Board policy requirements establish when AAFC uses both English and French to provide services to or communicate with members of the public. When there is no obligation to provide these in both official languages, content may be available in one official language only. Information provided by entities not subject to the Official Languages Act is in the language(s) provided.

Ownership and Usage of Content Provided on this Site

Information on this website is covered by the provisions of the Copyright Act and by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of information without written permission.

You may use and reproduce the information only as follows:

Non-Commercial Reproduction

Information on this website has been posted with the intent that it be readily available for personal or public non-commercial use. It may be reproduced, in part or in whole, and by any means, without charge or further permission, unless otherwise specified.

Users are required to:

  • Exercise due diligence in ensuring the accuracy of the information reproduced;
  • Indicate both the complete title of the information reproduced, as well as the author organization; and
  • Indicate that the reproduction is a copy of an official work that is published by the Government of Canada and that the reproduction has not been produced in affiliation with, or with the endorsement of the Government of Canada.

Unless otherwise specified, this authorization is also applicable to all published information regardless of its format.

Commercial Reproduction

Unless otherwise specified, you may not reproduce any information on this site, in whole or in part, for the purposes of commercial redistribution without prior written permission from Agriculture and Agri-Food Canada (AAFC). Please send your requests for permission, along with details on the content you wish to reproduce, a synopsis of your publication or service, the number of pages (if applicable) and the suggested retail price of your publication or service, to aafc.publishing-publications.aac@agr.gc.ca.

Some of the content on this site may be subject to the copyright of another party. Where information has been produced and the copyright is not held by the Government of Canada, the information is protected under the Copyright Act and international agreements. Details concerning copyright ownership are indicated on the relevant page(s). To obtain additional information concerning copyright ownership and restrictions, please contact:

Agriculture and Agri-Food Canada
Marketing and Publishing Services
1341 Baseline Road, Tower 7, Floor 1
Ottawa, Ontario
Canada
K1A 0C5
aafc.publishing-publications.aac@agr.gc.ca

Trademarks

The official symbols of the Government of Canada, including the Canada Wordmark, the Arms of Canada, and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes.

Accessibility

In the event of difficulty accessing or using AgPal and any of its information, please email us at aafc.agpal-agriguichet.aac@agr.gc.ca. The information on AgPal refers to content already available on the applicable federal, provincial, territorial or non-governmental agriculture organization website, which you can visit directly.

General enquiries: Toll-free: 1-855-773-0241

AgPal follows the Standard on Web Accessibility and the Standard on Optimizing Websites and Applications for Mobile Devices.

Applicable Law

These Terms of Use shall be construed and enforced in accordance with, and the rights of the Parties shall be governed by, the laws in effect for the ten Provinces and three Territories, and the laws of Canada, as applicable.

Disclaimer

AgPal is being offered to you as is. Summary information on this site comes from many different federal, provincial and territorial departments and agencies, as well as external sources and other levels of government. AAFC makes a reasonable effort to review the accuracy of previously posted summary information contained on AgPal. However, summary information may not yet reflect recent changes to identified websites including their deactivation or fulfill your particular needs or purposes. We encourage you to visit the official website regularly. If you find any inconsistencies with the information available on AgPal please email us at aafc.agpal-agriguichet.aac@agr.gc.ca

AgPal Chat is a generative AI chatbot that enables conversational search for information accessible on AgPal. It uses GPT technology (a language prediction model) to predict the best response to questions that are asked to it. Although its responses are grounded by the information available on AgPal, its generative AI nature may lead to the possibility of inaccurate or unexpected responses. All information processed by AgPal Chat is sent through content filtering systems to detect and prevent the generation of potentially harmful content.

The non-Government of Canada sites to which this website links are not subject to the Privacy Act, Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites. Your use and access to these non- Government of Canada websites is governed by the service provider's own terms of service and policies, such as privacy. You will be bound by that website's terms of use.

Termination

AAFC reserves the right to terminate the availability of AgPal or your use of at any time and without prior notice.